Join the OD SIG and Lisa Kolbe, ADP’s Voice of the Client Program Manager, to learn how ADP is working to grow and support a client-experience organization.
ADP currently pays 1 in 6 US workers, is partners with over 600,000 clients in 125 countries, and employs 57,000 associates worldwide. As with many companies, the strength of their client relationships is the key to their growth and success. ADP looks for new ways to understand and communicate client-experience insights and Net Promoter® Score (NPS) Survey results to drive improvement.
Lisa will take us through ADP’s efforts to inspire change with these insights, transforming ADP’s culture, climate, and organization.
Connect with Lisa on LinkedIn.
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